Mobile Apps
We build and maintain mobile apps using native technologies (Kotlin and Swift) and cross-platform solutions like Xamarin and Flutter).
Engineering Manager,
Backend
We design and develop software for:
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Mobile Capabilities
Design & Development
Coverage of a complete process - from research and UX & UI phase to code development and tests.
Migration
Our framework allows for a smooth migration from cross-platform solutions to native iOS/Android or vice-versa.
Management & Maintanance
We maintain apps and the infrastructure, ensuring security and performance.
Tech Audits
We conduct technology audits for mobile apps, identifying areas for improvement and ensuring compliance with the latest standards.
Features Development
We integrate new features into mobile apps, enhancing functionality while maintaining a seamless user experience.
Mobile Work
Mobile Pet Doctor
Background
Banfield Pet Hospital is committed to providing exceptional care to pets whenever and wherever they need it. A network of pet hospitals is supported by a range of digital solutions to help manage your pet's appointments, medical reports, online pharmacy offers and more.
Challenge
In 2018, Banfield asked VML to re-platform their existing iOS and Android apps into Xamarin. This was expected to be a 1:1 port of functionality, with very limited feature enhancements. As we discussed the customer journey and their experience with the brand, the client gradually shifted to a perspective of understanding the customer's problems and solving them.
Solution
We set up a team of designers and developers to rethink the mobile customer experience. We rebuilt the mobile application to meet the needs of the users by providing functionality to book visits, have individual accounts for their pets, track health history and much more. As a result, we have created new revenue streams, automated services and introduced a much better customer experience.
Results
50% interactions automated.